CrossLoop: great product, but is it a trojan horse?
I've been using CrossLoop a lot lately for screen-sharing. It has helped in cases where remote troubleshooting is required, and firewall settings are cumbersome to change.
What is CrossLoop:
CrossLoop is a FREE secure screen sharing utility designed for people of all technical skill levels. CrossLoop extends the boundaries of VNC’s traditional screen sharing by enabling non-technical users to get connected from anywhere on the Internet in seconds without changing any firewall or router settings. It only takes a few minutes to setup and no signup is required.
Strangely, AVG (v7.5.476, Virus DB v269.10.2/894) has been detecting my instance of CrossLoop as a trojan horse. CrossLoop now refuses to work. Has anyone else faced a similar problem?
*p/s: sorry for the geeky post!
What is CrossLoop:
CrossLoop is a FREE secure screen sharing utility designed for people of all technical skill levels. CrossLoop extends the boundaries of VNC’s traditional screen sharing by enabling non-technical users to get connected from anywhere on the Internet in seconds without changing any firewall or router settings. It only takes a few minutes to setup and no signup is required.
Strangely, AVG (v7.5.476, Virus DB v269.10.2/894) has been detecting my instance of CrossLoop as a trojan horse. CrossLoop now refuses to work. Has anyone else faced a similar problem?
*p/s: sorry for the geeky post!
Labels: bugs, software, user experience, windows
posted by Praveen at
3:46 PM
11 Comments:
Maybe cause it uses similar backdoor method like a Trojan since you do not need to do changes in routers/firewalls for access.
That may have caused AVG to detect it as a Trojan.
Besides if you goggle on that Trojan you can't find any info on it, so I guess it's AVG is defining CrossLoop by Generic Trojan behavior.
I had the same problem this morning. I'd have to agree with punk on the reason why it's being detected as a trojan. After all, basicly, CrossLoop's action is trojan horse-like behavior (only obviously not malicious).
I only noticed it happening this morning for me with AVG (virus db: 269.10.2/894). My CrossLoop doesn't work now either. I guess I'll just have to reinstall it and see if that fixes it. It's going to be a pain to have to reinstall every time I want to use it.
Thanks guys! Appreciate the input. I've sent an email to CrossLoop and Mrinal Desai; hopefully some feedback soon.
@shawn: I've tried reinstalling CrossLoop, but the problem persists. The latest stable version of CrossLoop is 1.0.2.
Please refer to CrossLoop's reply here. No fix at this point!
I received a different response from crossloop stating they were in contact with AVG themselves and AVG should have the problem fixed soon. I still emailed AVG myself, as they suggested in the other response above, to put more pressure on AVG to get it fixed sooner.
AVG has now fixed the problem. Force and update and it will be fixed.
Still hasn't worked for me. Using Program 7.5.476, Virus base 269.10.4/898.
Guys - Based on our work with Grisoft, they have informed us that the problem has been corrected in their AVG Anti-Virus software that was falsely reporting CrossloopConnect.exe as a Trojan Virus. Their update on 7/13/07 at 3:41 P.M. has fixed the problem.
We are very pleased with the speed with which Grisoft worked with us!
@ Anonymous - thanks for catching the update/ correction and reporting it here :)
Have a good weekend
Mrinal
@mrinal: thanks for the update! Appreciate the quick fix, and I'm glad to have CrossLoop working again. I've posted an update here.
NOD32 says Crossloop is a Virus.
same here with quickheal.
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